RESPONSIBILITIES:
- Establish sales and retention budgets in conjunction with the Sales Manager/General Manager
- Proactively identity and pursue sales leads
- Negotiate contract terms in consultation with the Sales Manager/General Manager
- Close sales
- Achieve budgets
- To establish and implement marketing plan/initiative to increase profitable revenue generation
- Develop a comprehensive knowledge of all World Courier services
- Research and develop comprehensive industry knowledge with the market for World Courier i.e Biopharm
- Report competitor activities to the Sales Manager/General Manager
- Develop business plans for targeted business
- Investigate and resolve customer problems
- Develop a systematic and ongoing communications program with existing and prospective customers
- Maintain an account management database to document, monitor and support each customer relationship
- Prepare and submit weekly sales figures, call reports and other records as requested to the Sales Manager/General Manager
- Participate in (occasional) out-of-hours promotional networking activities
- Liaise proactively and effectively with back-office/support staff to ensure a high standard of customer service
- Avoid exposing the company to unnecessary credit risk
- Participate in the enforcement of credit terms
- Cross-sell other World Courier services
- Other duties as reasonably directed by the Sales Manager/General Manager
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- A graduate degree in a relevant discipline preferred
- Position requires at least 5+ years of experience in delivering high-quality, relevant selling services
- Sales experience, general sales expertise and account-based sales experience preferred
- Ability to communicate effectively, both orally and in writing, for the purpose of preparing proposals, reports and customer presentations
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Strong interpersonal skills
- Ability to develop and maintain productive, cooperative and interdependent working and business relationships
- Strong presentation skills
- Strong analytic skills
- Strong creativity skills; with particular emphasis on creative problem solving
- Experience selling to or working with personnel in pharmaceutical or the medical logistics industry is also preferred
- Demonstrated proficiency in Microsoft PowerPoint, Word, Excel, and other software programs and tools necessary to operate effectively with company systems and programs
