Responsibilities:
- Greet and assist visitors in a professional and friendly manner.
- Manage incoming calls, directing them to the appropriate personnel.
- Perform necessary registration and security clearance for guests.
- Maintain a clean and tidy environment at reception, meeting rooms and pantry.
- Ensure office is well kept and meeting rooms are set up properly for meetings, including but not limited to arranging refreshments and/or food catering for guests, if required.
- Upkeep office inventory such as stationery and pantry supplies.
- Handle administrative duties including filing and proper organization of records and data upkeeping.
- Support and coordinate all office administrative work and building/facility management needs, such as application & renewing of local permits and licenses.
- Coordinate and support in audits and inspections by internal and external stakeholders, including but not limited to ISO certifications.
- Provide general clerical duties, include but not limited to manage postal mails and courier, photocopying and faxing.
- Support and provide assistance in travel arrangements of MD.
- Work closely with other internal stakeholders to provide support in all ad-hoc duties when assigned.
Requirements:
- Minimum Diploma, preferably in Business Administration/Management.
- Minimum 5 years’ experience in office administration and customer service.
- Familiarity with various OTA platforms
- High proficiency in spoken and written English & Bahasa Malay (spoken Mandarin will be an advantage).
- Excellent telephone etiquette and customer service skills.
- Good communication and strong interpersonal skills.
- Independent and a team player, possess good time management and multi-tasking skills.
- Proficient in Microsoft Office Suite or related software.
